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FAQs

Frequently asked questions about Paintless Dent Repair (PDR) and Auto Hail Repair

  • What is Paintless Dent Repair (PDR)?
    Paintless Dent Repair (PDR) is a specialized technique used to remove minor dents, dings, and hail damage from vehicles without using paint, fillers, or sanding. Technicians use specialized tools to gently push the metal back into its original shape while preserving the factory finish.
  • What types of dents can be repaired with PDR?
    PDR is ideal for repairing: • Hail damage • Door dings • Minor creases • Small to medium dents (as long as the paint is intact) • Damage caused by minor collisions (depending on location and severity)
  • What types of damage cannot be repaired with PDR?
    PDR may not be suitable for: • Dents where the paint is chipped, cracked, or severely scratched • Sharp or deep dents with stretched metal • Dents near the edge of a panel or in areas with structural reinforcement
  • How long does PDR take?
    Most small dents and dings can be repaired in a few hours, while hail damage repairs may take 1–3 days, depending on the severity of the damage.
  • Will my paint be damaged during the repair?
    No! PDR is a non-invasive technique that preserves your vehicle’s original paint. This method ensures there is no need for repainting or body filler.
  • How do I know if my vehicle has hail damage?
    Hail damage can sometimes be hard to see, especially in certain lighting conditions. Look for small dents on the hood, roof, trunk, and side panels. If you’re unsure, bring your vehicle in for a free inspection.
  • Does my insurance cover hail damage repair?
    Yes, if you have comprehensive auto insurance, hail damage is typically covered. Check with your insurance provider for details on your policy.
  • Do I have to pay a deductible for hail repair?
    Most insurance policies require you to pay a deductible. However, we offer deductible assistance programs to help reduce or eliminate your out-of-pocket costs.
  • Will a hail damage claim increase my insurance rates?
    No, comprehensive claims (such as hail damage) are considered “acts of nature” and generally do not raise your insurance rates.
  • Can you help with the insurance claim process?
    Yes! We work directly with insurance companies to streamline the claims process and ensure your vehicle gets repaired quickly.
  • How do I get an estimate?
    You can get a free estimate by visiting our shop, scheduling a mobile estimate, or sending us photos of the damage.
  • Do I need to schedule an appointment?
    While we accept walk-ins, scheduling an appointment ensures faster service and minimal wait time.
  • Do you offer mobile PDR services?
    Yes, for minor dents and dings, we can come to your location for repairs. Hail damage repairs typically require shop service.
  • What if my car has extensive hail damage?
    If your vehicle has severe hail damage, we may need to remove and replace panels that are beyond PDR repair. We’ll discuss all options during your inspection.
  • Will my vehicle’s value be affected after PDR?
    No, since PDR restores your car’s original appearance without repainting, it helps maintain the vehicle’s resale value.
  • How much does PDR cost?
    Pricing depends on the size, location, and severity of the damage. Minor dents typically start at around $75–$150, while hail damage repair varies based on the extent of the damage and insurance coverage.
  • Do you offer financing options?
    Yes, we have financing options available for repairs not covered by insurance.
  • Do you provide a warranty on your repairs?
    Absolutely! We offer a lifetime warranty on all PDR and hail damage repairs as long as you own the vehicle.
  • What payment methods do you accept?
    We accept cash, credit/debit cards, and insurance payments.

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